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Job library › Queensland › Cairns (city centre, Cairns City)

Tourism and hospitality・City boutique hotel (with restaurants and bars)

Crystalbrook Bailey (Cairns)

An art-themed boutique hotel in Cairns city centre (part of Crystalbrook Collection), hiring casual food and beverage attendants
Cairns (city centre, Cairns City), Queensland 4870

At a glance

Specified work

✓ Counts as specified work

Postcode 4870 is on the Department of Home Affairs "Northern Australia, Remote and very remote Australia" list, and the work type is "Tourism and hospitality".

Hiring

Hiring now

Open job ads

Casual: Food & Beverage Attendant (posted 2026-09-22, no closing date); the same page also lists a part-time F&B Supervisor and a full-time Procurement Officer.

Last checked: 2026-10-07・See the job ad

Jobs

Food and beverage attendant

Casual

Pay

From $32.18/hr (legal minimum)

Hospitality Award・Hourly rate・Fair Work pay guide

The ad does not state the hourly rate; casual, about 24–38 hours a week. Hotel food and beverage work generally falls under the Hospitality Award.

Accommodation

To be confirmed

Transport

To be confirmed

Reviews

No verifiable reviews yet

Worked here? Write a review

Overall score

8.1/10・Recommend

How it is calculated

Apply via online formBefore you apply

Specified work eligibility

Use the postcode of the work location — not the company's head office, and not where you live.

✓

This location counts as specified work

Postcode 4870 is on the Department of Home Affairs "Northern Australia, Remote and very remote Australia" list, and the work type is "Tourism and hospitality".

Work address

Crystalbrook Bailey, 163 Abbott Street, Cairns City QLD 4870

Postcode 4870・Cairns / Port Douglas · Map location is approximate

Open in Google Maps

Work category

Tourism and hospitality

Hotels, hostels, campgrounds, restaurants, cafés, bars, tour guides, outdoor activity instructors, tourist transport and similar.

Within one employer, not every role counts as specified work (for example office admin or cleaning depends on Home Affairs' current temporary concession). Check the label on each role below, and keep every payslip.How specified work days are counted

Note: on 17 September 2026 the government announced second and third visas will move to a ballot. Completing specified work makes you eligible to enter, but it no longer guarantees a visa (start date not yet announced).Details

Jobs

1 casual / seasonal roles. Duties, requirements and required licences are listed separately.

Food and beverage attendant (casual)Food & Beverage Attendant

Casual Counts as specified work

Explaining the menu to guests and recommending dishes and wines; running your own section and managing the pace of service; working with the kitchen, bar and restaurant teams; anticipating guests' needs.

Pay method

Hourly rate
The ad does not state the hourly rate.

Hours

About 24–38 hours a week, mainly evening shifts, including weekends and public holidays

Requirements

Experience running your own section in a fine-dining restaurant, hotel or equivalent full-service restaurant, Understanding of the sequence of service and professional table service, Confident recommending dishes, wines and drinks, Able to work evenings, weekends and public holidays

Licences

Queensland Responsible Service of Alcohol (QLD RSA)

Food and beverage service at a hotel in Northern Australia is tourism and hospitality specified work. The ad says "Casual opportunity offering approximately 24–38 hours per week" and was posted 2026-09-22. Source: https://www.livehire.com/careers/crystalbrookbailey/job/XMBR4/QAP6Q0RUKT/food-beverage-attendant

Work duties

Front-of-house service in the hotel restaurant: seating guests, taking orders, recommending dishes and wines, serving, and running your own section.

Work environment

An art-themed boutique hotel in Cairns city centre with CC's Bar and Grill, the rooftop bar Pachamama and ARTE cafe; mainly evening shifts.

Pay and superannuation

What the employer publishes and the legal minimum are shown separately.

Pay
The ad does not state the hourly rate; casual, about 24–38 hours a week. Hotel food and beverage work generally falls under the Hospitality Award.
Applicable Award
Hospitality Award (MA000009)
Legal minimum hourly rate
Introductory (new starter, up to 3 months): $32.18/hour
Level 1: $33.05/hour
Level 2: $33.85/hour
Casual (including the 25% casual loading), effective from 1 July 2026.Fair Work pay guide
Piece-rate guarantee
Casuals get 150% on Saturdays, 175% on Sundays and 250% on public holidays. If the employer provides food and accommodation, deductions are capped and must be reasonable.
How you are paid
To be confirmed
By law wages must be paid in money (cash, cheque or bank transfer) at least monthly; whichever method is used, the employer must give you a payslip within 1 working day of paying you.
How often you are paid
To be confirmed
Under the Award: Paid weekly or fortnightly (as agreed)
Superannuation
Yes. Your employer must also pay 12% of your wages into your super account — this applies to working holiday makers too, however much you earn. From 1 July 2026 it must be paid within 7 working days of each pay day. You can claim it back after leaving Australia (taxed at 65% for working holiday makers).
Tax
If the employer is registered as a Working Holiday employer, 15% is withheld on the first $45,000 of income. Being taxed 30% suggests the employer may not be registered; without a tax file number (TFN), 45% is withheld.

Statutory figures last checked: 2026-10-05. Your actual pay is what your employer's contract and payslips show.

Hours

Usual hours
About 24–38 hours a week
Shifts
Mostly evening shifts, including weekends and public holidays
Weather-dependent?
Not much affected by weather.
Additional notes
The ad says casual, about 24–38 hours a week, with shifts mainly in the evening.

When they need workers

123456789101112

A city hotel open all year; the ad does not mention a season.

Hiring now: Crystalbrook Bailey posted "Food & Beverage Attendant" on its LiveHire careers page on 2026-09-22, stating that it is casual, about 24–38 hours a week, mainly evening shifts. No closing date is given.

Hiring now

Casual: Food & Beverage Attendant (posted 2026-09-22, no closing date); the same page also lists a part-time F&B Supervisor and a full-time Procurement Officer.

Hiring status is checked automatically every day; last checked: 2026-10-07.See the job ad

How to apply

My application status Saved only in this device's browser

Online form on the official website

Apply via online form

Before you apply

Apply online on the LiveHire job page (the ad says applications go through the Humanforce Talent platform). The Crystalbrook website warns that genuine job offers are only made after the formal application process.

Only apply through the channels listed on this page or published on the employer's official website. Legitimate employers never ask you to pay for a job; for look-alike job sites or people who message you privately, check the official website first.Avoiding illegal work

You will need

  • Food and beverage service experience in fine dining or a hotel
  • Queensland Responsible Service of Alcohol (QLD RSA)
  • Able to work evenings, weekends and public holidays
  • The ad does not specifically say whether Working Holiday visa holders are accepted

Restrictions

  • Mainly evening shifts

Licences required

  • Queensland Responsible Service of Alcohol (QLD RSA)

Each role needs different licences — see the role descriptions above.

Official website
crystalbrookcollection.com
Careers page
Go to the careers page

Transport

To be confirmed. Not mentioned in the ad. The hotel is in Cairns city centre; Cairns has Translink buses (run by Kinetic Cairns), but whether buses are still running when evening shifts finish has not been checked.

Getting there without a car

If you live in the city centre you can walk to work (not checked address by address).

Public transport

Cairns buses are managed by Translink and run by Kinetic Cairns, with a Cairns City bus station (Wikipedia).

Nearest airport

Cairns Airport (about 7 km north of the city centre, Wikipedia)

Nearest town: Cairns city centre

Accommodation and local amenities

Cairns is one of the largest cities in North Queensland (urban population 153,181 in 2021), with the Cairns Central shopping centre and Cairns Hospital in the city centre.

Accommodation

To be confirmed

The ad does not mention staff accommodation; benefits listed include a $99 staff room rate at Crystalbrook hotels and discounts for family and friends.

Grocery shopping

The city centre has the Cairns Central shopping centre; there are other shopping centres such as Stockland Cairns (Earlville) (Wikipedia; supermarket brands were not checked one by one).

Medical

Cairns Hospital (on the Cairns Esplanade, Wikipedia).

Other

Staff benefits: 50% off at Crystalbrook restaurants and bars, $99 staff room rate, online learning and internal transfer opportunities (ad).

Weather

Tropical climate: the wet season is November–May; average maximum 29.4°C, average minimum 21.0°C, annual rainfall about 1,982 mm (Wikipedia, Cairns).

Climate data to be added.

Next 7 days

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Overall score

Calculated from public information with a fixed formula — not a paid ranking. Ratings from past workers are shown separately in the reviews section.

8.1out of 10
Recommend
Specified work eligibility
10.0Postcode 4870 is on the official "Northern Australia, Remote and very remote Australia" list
Legal and transparent
8.0ABN active, Employed directly by the company
Pay transparency
9.0Some hourly-paid roles with steadier income
Transport
5.0To be confirmed
Accommodation
5.0To be confirmed
Amenities
10.0Good local amenities
Weather
6.0Climate data to be added

Pros

  • Casual, employed directly, about 24–38 hours a week
  • Staff benefits: 50% off at Crystalbrook restaurants and bars, $99 staff room rate
  • In Cairns city centre, with everything you need nearby
  • Postcode 4870 is eligible for tourism and hospitality specified work

Watch out for

  • Requires experience running a section in fine dining; not suitable for complete beginners
  • Queensland RSA required
  • Mainly evening shifts, including weekends and public holidays
  • The ad does not state the hourly rate or mention accommodation
  • The advertisement does not say whether the Working Holiday visa is accepted

Weights: specified work eligibility 25%, legal and transparent 20%, pay transparency 15%, transport 10%, accommodation 10%, amenities 10%, weather 10%.How it is calculated

Online reviews and past workers' experiences

Compiled from Indeed, Glassdoor, backpacker blogs and the news. Everything is a paraphrased summary — follow the links to read the originals.

No verifiable ratings or past workers' accounts were read: the Indeed company reviews page does not allow crawling under its robots.txt, and the web search quota for this round had also run out, so Glassdoor, blogs, Reddit and Fair Work records were not searched. To be checked later.

Review summary last checked: 2026-10-07. Online reviews are personal experiences and may be out of date or not reflect the whole picture; ratings change over time, so the original sites prevail.

Reviews from past workers

Worked here? Your experience can help the next person avoid mistakes.

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Sources

Last checked: 2026-10-07. If you see outdated or incorrect information, let us know.

Not yet confirmed: The advertisement does not say whether the Working Holiday visa is accepted.; The ad does not name the employing entity; the ABN was matched to GAG BAILEY (CAIRNS) BUSINESS COMPANY PTY LTD through the business name "Crystalbrook Bailey".; Hourly rate not published.; Coordinates use the centre of the Cairns City area, not the hotel's street address.; The Indeed / Glassdoor review pages were not read because of robots.txt restrictions, and Fair Work records were not checked (the search quota ran out).